The Future of Payments:
The Wink-Phoenix Merger and What It Means for You

Awarded for its Innovation, Wink’s Biometric Checkout Sets New Standards in Secure Online Transactions and Experience

The award winning Wink platform that you have come to know and love as the pioneer behind the vision of connecting commerce with identity, is getting even more powerful. Today, I’m thrilled to announce an important milestone: Wink has merged with Phoenix Managed Networks. Combining Wink’s biometric payments and authentication capabilities with Phoenix’s technology powering over 10 million monthly transactions and 220,000 merchant connections will form a powerhouse  designed to reshape the future of payments with accelerated adoption of biometrics and AI.

Our unified platform will not only deliver a robust and secure payments solution for traditional online and in-store commerce with a highly scalable and modular infrastructure, but can now deliver innovations such as pay by face or palm, AI driven fraud prevention, e-commerce Checkout CoPilot with Paze and connected car commerce with voice biometrics. This will be a one of its kind open payments platform that is not only revolutionary but also grounded in industry-leading security and compliance standards.

Why This Merger Is a Game-Changer for You

The most advanced and modular payment stack designed for Scalability and Flexibility

One of the most powerful aspects of our combined biometric payments and identity platform is the availability of the most advanced payment stack in the market available in a highly modular fashion through either licensing, subscription or pay per use model. Wink offers a flexible, modular payment solution. You can choose a full-featured, white-labeled system or subscribe only to the services you need—scaling as your business evolves. You can start with what works best for you and expand or tailor the services as your business evolves. This means more control and less complexity—helping you scale faster and grow smarter.

The Most Powerful Licensable Payment Stack available in the market

At the heart of our newly unified offer is our AI-powered Biometric Payment Gateway and Technology stack that has features and capabilities not commonly available through traditional payment providers. Looking to implement pay-by-face or palm solutions across Android and iOS POS terminals, or a self-checkout kiosk with camera-enabled check-in and checkout? We’ve got you covered. Whether you need AI-powered Checkout CoPilot with a fraud liability shift, universal multi-factor authentication for all your consumer applications, or age verification in your checkout flow, we provide tailored solutions. License it under your brand or let us host it in our PCI Level 1 compliant infrastructure—either way, we’ve got you covered. 

The Wink Payment Stack is built for seamless integration, bringing together:

  • Multiple payment modes – face, palm, insert, tap, or swipe.
  • Various payment methods – cards, wallets, BNPL, and pay-by-bank.
  • Diverse partner integrations – payment processing, chargeback assurance, invoicing, B2B payments, and international APMs.
 

Designed for flexibility, it works effortlessly across all devices and platforms, including traditional POS, e-commerce, mobile, kiosks, and tablets. No matter how or where customers want to pay, Wink makes it simple.

Delivering Advanced and New Use Cases for Payments

This comprehensive solution doesn’t just process payments—it transforms the payment experience. Wink is the leading choice in the market if you are seeking a brand new use case that combines identity with commerce, fully authenticated payments, fraud free checkout, biometrics and AI delivered via a fully PCI and SOC compliant infrastructure. .

What This Means for You, Our Customers and Partners

We’re more than just a solution provider—we’re your partner in payment innovation. With this merger, we’ve combined the strengths of both companies to bring you a fully integrated payment platform that grows with your business.

  • Seamless Experience Across All Channels: Whether you’re selling in-store, online, or via kiosks, our platform provides a consistent and secure experience across all touchpoints. This includes payment options like Apple Pay, Google Pay, and the Paze℠ wallet—which offers access to 150 million credit and debit cards, providing your customers with even more payment options and convenience at checkout.
  • Customizable Solutions: Thanks to our modular services, businesses can choose as much or as little as they need, enabling you to customize the solutions based on your current and future requirements.
  • Unmatched Reliability: Backed by our 24/7 Network Operations Center (NOC), PCI and SOC compliant infrastructure, we ensure your payment systems are always running smoothly, providing constant monitoring and performance reliability to help your business thrive.
 

Continuing the Commitment to Phoenix Managed Networks Clients

For our PhoeniXGate licensees, PhoeniXAccess users, and existing Phoenix partners, we want to reassure you that all the services you’ve relied on will remain fully supported. Phoenix’s communication services and global infrastructure for card acquirers will continue uninterrupted. This merger enhances the offerings you already trust, and we’re excited to expand these capabilities to provide even more value as we grow together.

The future of payments is about more than just transactions—it’s about connecting identity and commerce to create smarter, safer, and more seamless experiences for everyone. We’re excited to continue this journey with you, and we look forward to bringing you even more powerful innovations in the months ahead. 

Want to see Wink’s payment innovations in action? Contact us today to explore how our biometric-powered platform can transform your business.

Sincerely,
Deepak Jain
CEO, Wink

Facebook
Twitter
LinkedIn
Email